Daisira Tee

Shipping Details

• All products will be delivered within 4-5 business days.
• Delivery timelines may be affected by government holidays.
• In case of any shipping delays, you will be notified via the contact details provided at checkout.

Replacement & Return Policy

To ensure a smooth process, all replacement and return requests must meet the following criteria:

• The item must be unworn, unwashed, untagged, and undamaged.
• A proper unboxing video must be recorded to support the claim.

Replacement Policy

• To request a replacement, email us at redxmoonstore@gmail.com. Our team will respond within 24 hours.
• The replacement process typically takes up to 7 days.
• Color Replacement: Replacements due to color differences will only be accepted if the delivered color is entirely different from the ordered one—not due to slight variations caused by photographic or lighting conditions.
• Size Replacement: Replacements due to size issues will only be accepted if the delivered size does not match the ordered size (e.g., Ordered: XL, Delivered: L).

Return Policy

• To initiate a return, email us at redxmoonstore@gmail.com. Our team will respond within 24 hours.
• The return process typically takes 7-10 days.
• Returns will only be accepted if:

For any further assistance, feel free to contact us at redxmoonstore@gmail.com.